Technical Support – Saudi Arabi

Follow-up and maintenance of computers for clients or employees – Installation and operation of new devices and installation of software and operating systems – Preparation of reports on maintenance operations with recommendations for possible solutions – Providing technical support for computers and customers and responding to new queries – Performing any other tasks within its scope of responsibility – Follow-up of customer problems and provide Advice and appropriate solutions with client needs. – Maintain customer and employee records. N Monitoring and solving common problems. – Update files and self-help methods to help customers and employees solve simple problems themselves and save time.