Industry: Saudi Arabia Jobs
Location: Saudi Arabia
Job Description :
• Good hands on experience working as technical service desk and handling all desktop related incidents remotely
• Good knowledge on ITSM especially incident and problem management
• General Knowledge on AD, servers and network is preferred
• Work experience on Service Management Toolsets
• Good knowledge on configuration management
• ITIL v3 Foundation Exam Certificate preferred
• Experience on Preparing analysis and reporting of service desk activity and make recommendations for increased productivity
• Good hands on experience working as technical service desk and handling all desktop related incidents remotely
• Good knowledge on ITSM especially incident and problem management
• General Knowledge on AD, servers and network is preferred
• Work experience on Service Management Toolsets
• Good knowledge on configuration management
• ITIL v3 Foundation Exam Certificate preferred
• Experience on Preparing analysis and reporting of service desk activity and make recommendations for increased productivity
[ Apply at: [javascript protected email address] ]