We are looking for an **IT Support/Administrator, professional to provide day-to-day technical support, IT infrastructure maintenance, and assistance to users and business operations.
Key Responsibilities
* Provide technical support and troubleshooting for **ERP systems**.
* Install, configure, and maintain **computers, laptops, printers, hardware, and software**.
* Maintain and monitor **network and security infrastructure**.
* Maintain **website, email, hosting, and related online services**.
* Provide **remote technical support** to users.
* Manage **user accounts, software licenses, and IT subscriptions**.
* Maintain and monitor **on-premise servers and IT infrastructure**.
* Provide support for **Microsoft Office applications**, including Excel and PowerPoint.
* Maintain and monitor **CCTV systems**.
* Maintain and support **telephone and communication systems**.
* Monitor and maintain **IT assets and equipment**.
* Maintain **network switches, access points, and basic network infrastructure**.
* Create and manage **online meetings and collaboration tools**.
* Manage and troubleshoot **PCs, laptops, and printers**.
* Assist with **IT equipment procurement**, including sourcing and purchasing equipment for projects and employees.
* Provide general **IT support and troubleshooting** to employees.
* Ensure IT systems and equipment are properly maintained and operational.
Requirements
* Experience in **IT Support or IT Administration**.
* Good knowledge of **hardware and software troubleshooting**.
* Basic knowledge of **ERP systems, servers, networking, and IT infrastructure**.
* Experience with **Microsoft 365 and Microsoft Office**.
* Good troubleshooting and problem-solving skills.
* Ability to provide **remote and onsite technical support**.
* Good communication and interpersonal skills.
* Ability to work independently and manage multiple IT tasks.
Preferred Candidate
Immediate joiner or candidate who can join on short notice is highly preferred.
[ Apply at: [javascript protected email address] ]