Industry: Saudi Arabia Jobs
Location: Saudi Arabia
We GLOBAL ENERGY SERVICES-CYBERSEC, Khobar-KSA is looking for the following employees, with a minimum of 5 years’ experience for engineers and excellent experience for technicians:
1- Networkings and Telecommunication Pre-Sales Engineer
2- ARAMCO Approved Splicer Technician
THIS POSITION IS BASED IN EASTERN PROVINCE- KHOBAR, KSA
POSITION PURPOSE:
The Pre-Sales Engineer (PSE) is a member of the Sales Engineering and Sales Support team who is responsible for clearly communicating the various products and technologies currently offered within the GLOBAL ENERGY SERVICES-CYBERSEC (GESC) product portfolio during pre- and post-sales customer interactions; also responsible for post-sales customer follow-up interactions to ensure products and/or solutions work as communicated. The PSE will also provide technical assistance on day-to-day solutions design and Request for Pricing (RFP) response assistance to the GESC and Enterprise Sales Teams. The PSE will be required to regularly engage various members of the GESC Engineering and Operations team for collaboration, as needed, prior to communicating with the customer.
This position requires a broad understanding of Networks capabilities, customers, relationships and networking technologies and protocols (SONET, TDM, Ethernet, IP, EoS, MPLS, DWDM, etc.). This position requires strong customer focus, strong organizational, project and matrix management skills and the ability to complete tasks in a multi-disciplinary team environment.
PRINCIPAL ACCOUNTABILITIES:
• Sales Teams technical Subject Matter Expert (SME) for pre- and post-sales.
• Develop and maintain network documentation as needed that can be used to communicate high-level network designs and concepts to the Network Engineering and Operations and the NSS teams.
• Collaborate with the Engineering and Operations and NSS teams in support of special projects.
• Interact regularly with customers, listen to the customers’ needs and recommend products within the Bluebird Network product portfolio that will meet the customer’s needs.
• Develop network architecture/design for customer project deployments
• Involved in future technology discussions with both the sales teams and the Engineering & Operations team when identifying emerging customer requirements
• Involved in development, maintaining and training of product guides for the sales team
• Highly involved with the circuit ordering process
• Provide support for customer appreciation events and other marketing events
• Occasional overnight travel in support of customer needs
• Other tasks as may be needed from time to time
SPECIALIZED KNOW-HOW AND JOB REQUIREMENTS:
The essential knowledge, training, and understanding of the following:
• Highly motivated, with the ability to interact with customers and be attentive and responsive to customer needs and concerns.
• In-Depth knowledge of the OSI model (In-depth knowledge of Layer 1, 2, and 3 in particular)
• Knowledge of how Ethernet is used in transport networks
• General knowledge of how fiber SFPs work
• Basic understanding of CLI commands
• General knowledge of SalesForce
• General knowledge of SONET & DWDM technologies
• Customer focus with the desire to exceed the customer expectations
• Strong oral and written communications.
• Strong organizational and presentation skills.
• Strong PC skills (Microsoft Office Suite).
• General knowledge of the mechanics of Google Earth and/or outside plant tools.
• Nokia NRS-I certification or equivalent certification.
• Knowledge of MEF 3.0 standards.
• MEF CECP 3.0 certification is a plus.
• Bachelor’s degree or equivalent experience.
• Carrier and Enterprise telecommunications experience is a plus.
• Internet Service Provider experience is a plus.
• Knowledge of Outside Plant (OSP) procedures is a plus.
• Ability to multi-task and maintain professional composure in a demanding environment
• Understand Service Level Agreements with customers and Master Service Agreements
Conditions:
– Transferable Iqama
– Work in any area within KSA he is assigned to
Personal Qualities of all Candidates above:
Positive attitude towards work and great ability towards the result-oriented output.
Excellent Communication/interpersonal skills to interact with individuals at all levels.
Public Speaking & Negotiation Skills.
Ability to work (under pressure – In groups).
Ability to learn new techniques in a short time with minimal support & teaching it to others.
Ability to learn new techniques in a short time with minimal support & teaching it to others simply.
Please send your CV to
[ Apply at: [javascript protected email address] ]