Desktop Support – Saudi Arabia

Key skills required for the job are Desktop Support-L2,TIS Service Desk-L2, (Mandatory) .As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independently and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager Minimum work experience: 1 – 3 YEARS
Candidate must be Arabic Speaker