Job Description
Our growing company is seeking an enthusiastic and experienced IT Support Specialist to provide technical support to our team. The ideal candidate must have a strong technical background, excellent communication skills, and the ability to work under pressure. The IT Support Specialist will be responsible for maintaining computer systems, troubleshooting network issues, and providing technical support to end-users.
Key Responsibilities:
– Troubleshoot hardware and software issues for desktops, laptops, and mobile devices.
– Install, configure, and maintain hardware and software.
– Set up user accounts and manage access control.
– Troubleshoot network connectivity issues.
– Provide technical support to end-users.
– Manage IT inventory and asset management.
– Provide regular maintenance of all IT equipment.
– Work with vendors and suppliers to resolve technical issues.
Qualifications:
– Bachelor’s degree in Computer Science or a related field.
– Minimum of 3 years’ experience in technical support.
– Strong knowledge of Microsoft Office Suite.
– Experience with desktop imaging and software deployment.
– Experience with Active Directory and Exchange.
– Knowledge of network protocols such as TCP/IP, DHCP, DNS, and VLAN.
– Excellent communication skills and ability to work under pressure.
– Can Speak English and Arabic
Benefits:
– Competitive salary with benefits.
– Opportunity for growth and advancement.
– Fun and challenging work environment.
– Dynamic and supportive team.
[ Apply at: [javascript protected email address] ]