Industry: Marketing & PR
Location: Riyadh
Job Description:
Main tasks:
• Conduct monthly and weekly service call visitations and prepare reports
• Gather market intelligence / information in terms of freight service opportunities, competitor activities and service offerings.
• Prospect for new business by identifying new opportunities and establishing contact via telephone, cold calls and appointments
• Formally present business proposals negotiate business closure and credit terms.
• Achieve sales targets.
• Handle client queries and issues to facilitate resolutions.
• Identify and capitalize on up-selling & cross-selling opportunities.
• Build client and maintain relationships to enable repeat business and growth
• Recommend transportation solutions that will best meet the customers’ needs and requirements
• Develop strategies and metrics required to meet and exceed revenue goals
• Maintain a thorough knowledge of the company’s available services and pricing structures
• Ensure that company database is updated with all prospect and customer activity and information
• Assist with customer service issues, as needed
Work Experience and Background Requirements
• Freight-forwarding or carrier sales experience required
• Experience using a customer retention system
• Excellent communication skills (verbal & written)
• Must be energetic and able to work independently
• Highly organized & detail-oriented
• Able to work both independently and as part of a team
• Computer literate (Microsoft Office, Word, Excel, PowerPoint)
• Local travel required
Education and Training Requirements (Certifications, Licenses, etc.)
• Associate’s or Bachelor’s degree in a related field
• Industry certifications a plus
• Proficiency in written and spoken English
• Strong interpersonal and communication skills
• Worked in Saudi market before is an advantage
Send your CVs to [javascript protected email address]