Operations Manager

Industry: Management

Employment: Full Time
Position: Operations Manger (Food & Beverages)

F&B Operations
– Work together with the owner and restaurant managers in the planning, directing and coordinating of restaurant operations
– Ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return
– develop, implement and evaluate systems of control, developing and updating standards
– responsible for enforcing the agreed restaurant standards for each restaurant by conducting and managing monthly audits
– ensure relevant information is passed on to the Restaurant
– assist in the planning and implementation of new ideas and menu specifications
– plays an active role in marketing the restaurant brands and devising promotional programs
– Interact with customers and ensure that their needs are met in a timely and satisfactory manner

People Management and Administration
– work with the human resources department to train, develop, hire, retain and fire employees
– develop and monitor staff in obtaining the highest standards of service and customer care and will take responsibility the training, development and monitoring of performance of all staff
– ensure all administration procedures are accurately completed

Finance, Budget and Procurement
– responsible for developing budgets, sales targets, control costs and for purchasing stock
– Work closely with the Restaurant Managers to ensure correct stock levels are available at all times
– Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry
– manage and monitor expenditure and budget setting each year
– provide analysis on stock and sales, highlighting and acting on any anomalies
– create and operate within efficient labor budgets, tracking labor spending and providing input regarding capital projects and initiatives
– responsibility for managing and meeting all committed budgets
– Oversee the inventory and keeping financial records of purchases and sales

Food Hygiene, safety and Sanitation
– ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
– ensure and maintain staff awareness on health and safety, fire and hygiene regulations
Requirements- College degree in food and beverage, hotel or restaurant management is preferred
– Minimum of 6-8 years work experience in restaurant operations with hands-on experience in managing 3-5 restaurant brands

– Food enthusiast and up to date with the latest trends in food nutrition
– willing to work long and perhaps erratic hours, which may include nights, weekends and holidays
– Presentable and confident

Knowledge and Skills:
– Health and safety standards and procedures
– Quality control
– Licensing laws
– Guest Relations
– Financial reporting and stock and inventory control
– Menu development
– Sales and marketing
– Recruitment and selection
– Business planning and strategy

[ Apply at: [javascript protected email address] ]

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