Industry: Customer Service
– Will provide (Non-Tech) support to customers.
– Escalates complex problems to higher level of expertise within organization.
– Responsible for providing the first-line of after-sales telephone support for customers.
– Excellent Communication skills – written and verbal. ( Hindi and English).
– Ability to work in a pressurized environment and able to deliver against a tight timescale.
– Excellent Problem Solving and Customer Service Skills.
– Sound Knowledge of Computer Applications.
– Work in Shifts.